FAQ
We make our veil only by hand. Every veil is different but we try to have best price for you without any intermediaries, commercial and other fee and taxes
Please describe your veil in as many details as you can. In the making process we can send you pictures with important moments for your calmness
That's true, for me it is also difficult to see the original needed color.
I have great advice!
There are two main color descriptions - warm and cold. Warm - great with Ivory, light ivory/off-white, champagne and blush colors. Cold - the most with pure white or white
It totally depends on the details. For example - “ready to ship” veil from a warehouse in MN will be in 2 days for a client in California. But the custom veil in Japan will be in a month.
Normal situation. We are people and sometimes not sure about choosing. Write to us please about your issues. We are almost here - link form for request!
Of course. We gladly accept returns and exchange, but
Dispatch items back within: 7 days of delivery if you decided to return or exchangePlease be responsible for return postage costs, that's your pay. If the item is not returned in its original condition, you are responsible for any loss in value.
Yes we do. Contact us within 2 days after making the order if you decided to change or cancel.
We refund for three working days after receiving returns.